Last Updated: June 11, 2026
Welcome to ZWSoccer (“we,” “our,” “us”), operated through zwsoccer.com (“Website”).
We are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you visit our Website, join our WhatsApp or Telegram communities, subscribe to our VIP services, or otherwise interact with us.
By using our Website, WhatsApp channels, Telegram groups, VIP services, or any related services, you agree to the collection and use of information in accordance with this Privacy Policy.
1. WHO WE ARE
Website: zwsoccer.com
Contact Email: chisangocal@gmail.com
ZWSoccer provides local and international soccer news, updates, discussions, alerts, community engagement, and premium VIP services primarily targeted at Zimbabwean soccer fans.
2. INFORMATION WE COLLECT
2.1 Information You Voluntarily Provide
We may collect information that you voluntarily provide, including:
- Full name
- WhatsApp phone number
- Telegram username
- Email address
- Payment details and transaction references
- Subscription information
- Communications sent to us
- Customer support inquiries
2.2 VIP Subscriber Information
When you subscribe to our VIP services, we may collect and maintain:
- Name
- Phone number
- Telegram username
- Payment confirmation details
- Paynow transaction references
- Subscription status
- Membership history
- Records necessary for verification and fraud prevention
2.3 Automatically Collected Information
When you visit the Website, we may automatically collect:
- IP address
- Browser type
- Device information
- Operating system
- Pages visited
- Referral URLs
- Date and time of access
- Usage analytics
- Cookie-related information
2.4 WhatsApp and Telegram Information
When you join our WhatsApp or Telegram communities, we may have access to information made available through those platforms, including:
- Display name
- Profile information
- Phone number (WhatsApp)
- Telegram username
- Messages sent to administrators
- Participation records
Please note that WhatsApp and Telegram maintain their own privacy practices, and we are not responsible for their handling of your information.
3. HOW WE USE YOUR INFORMATION
We may use your information to:
- Provide soccer news and updates
- Manage community memberships
- Process VIP subscriptions
- Validate subscription payments
- Prevent fraud and abuse
- Respond to inquiries
- Improve our services
- Monitor usage trends
- Send service announcements
- Enforce our Terms of Service
- Comply with legal obligations
- Protect our legal rights and interests
4. PAYMENT PROCESSING
VIP subscription payments are processed through Paynow.
We do not store your financial account credentials, card numbers, mobile money PINs, or banking passwords.
However, we may retain:
- Payment confirmations
- Transaction references
- Payment status records
- Subscription verification records
These records are maintained to verify active subscriptions, resolve disputes, prevent fraud, and maintain accurate membership records.
Paynow operates under its own privacy policies and terms, which users should review separately.
5. ADVERTISING AND MARKETING
We may display, distribute, or share advertisements within:
- Free WhatsApp channels
- Free WhatsApp groups
- Telegram communities
- Website content
- Promotional messages
These advertisements may be provided by us, our partners, sponsors, or third-party advertisers.
We may use limited user information to improve the relevance of advertisements and promotional content.
We do not sell personal information to third parties.
6. COOKIES AND TRACKING TECHNOLOGIES
Our Website may use:
- Cookies
- Analytics tools
- Log files
- Similar tracking technologies
These technologies help us:
- Improve Website functionality
- Measure audience engagement
- Analyze traffic patterns
- Improve user experience
- Detect security issues
You may disable cookies through your browser settings, although some Website features may not function properly.
7. DATA RETENTION
We retain information for as long as reasonably necessary to:
- Provide services
- Maintain VIP memberships
- Verify payments
- Resolve disputes
- Prevent fraud
- Meet legal requirements
- Protect business interests
VIP subscriber records and transaction histories may be retained even after cancellation of membership where necessary for accounting, legal, compliance, auditing, or fraud prevention purposes.
8. INFORMATION SHARING
We may disclose information:
8.1 Service Providers
To trusted third-party providers assisting with:
- Payment processing
- Website hosting
- Analytics
- Security
- Technical support
8.2 Legal Requirements
When required by law, court order, subpoena, governmental request, or regulatory authority.
8.3 Protection of Rights
Where necessary to:
- Prevent fraud
- Protect users
- Protect our business
- Enforce agreements
- Investigate violations
8.4 Business Transfers
If the Website, business, assets, or operations are sold, merged, reorganized, or transferred, user information may form part of the transferred assets.
9. DATA SECURITY
We implement commercially reasonable security measures designed to protect personal information from:
- Unauthorized access
- Disclosure
- Alteration
- Destruction
- Loss
- Misuse
However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Users provide information at their own risk.
10. INTERNATIONAL DATA TRANSFERS
Information may be stored or processed on servers located outside Zimbabwe.
By using our services, you consent to the transfer, storage, and processing of information in jurisdictions that may have different privacy laws from your own.
11. CHILDREN’S PRIVACY
Our services are not specifically directed toward children under the age of 13.
We do not knowingly collect personal information from children under 13.
If we become aware that such information has been collected, we may delete it without notice.
12. USER RIGHTS
Subject to applicable laws, users may request:
- Access to personal information
- Correction of inaccurate information
- Deletion of information where legally permissible
- Restriction of processing
- Withdrawal of consent where applicable
Requests may be submitted to:
We reserve the right to verify identity before processing requests.
13. THIRD-PARTY LINKS AND SERVICES
Our Website, WhatsApp communities, Telegram groups, and content may contain links to third-party websites and services.
We are not responsible for:
- Third-party privacy practices
- Third-party content
- Third-party security
- Third-party policies
Users should review the privacy policies of those services independently.
14. DISCLAIMER REGARDING SOCCER CONTENT
ZWSoccer provides news, commentary, updates, opinions, discussions, community engagement, and informational content.
We make no guarantees regarding:
- Accuracy
- Completeness
- Timeliness
- Reliability
Users should independently verify information before relying upon it.
15. LIMITATION OF LIABILITY
To the maximum extent permitted by law, ZWSoccer, its owners, administrators, affiliates, contributors, moderators, and partners shall not be liable for any direct, indirect, incidental, consequential, special, punitive, or other damages arising from:
- Use of the Website
- Use of WhatsApp groups or channels
- Use of Telegram groups or channels
- VIP subscriptions
- Advertising content
- Service interruptions
- Data loss
- Security incidents
16. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy at any time without prior notice.
Changes become effective immediately upon publication on the Website.
Continued use of the Website or services constitutes acceptance of the updated Privacy Policy.
17. CONTACT US
For privacy-related inquiries, requests, complaints, or questions, contact:
Email: chisangocal@gmail.com
Website: https://zwsoccer.com
18. CONSENT
By accessing or using ZWSoccer.com, joining our WhatsApp communities, participating in our Telegram groups, subscribing to VIP services, or interacting with our content, you acknowledge that you have read, understood, and agreed to this Privacy Policy.