ZWSoccer

How can we help?

Answers to everything ZWSoccer — and a human if you need one

🚀 Getting started
What is ZWSoccer?
ZWSoccer is a football app for Zimbabwean fans, live at zwsoccer.com/app. It brings you live scores, fixtures, league standings, top scorers, team rankings, match insights, VIP football news with expert commentary, and kickoff reminders for your favorite teams. One plan, one price: $0.99/month.
How do I subscribe?
Go to zwsoccer.com/subscribe, enter your EcoCash phone number, choose a login PIN of 4–6 digits, and tap Subscribe. A payment prompt appears on your phone — approve it with your EcoCash PIN and your subscription activates instantly for 30 days.
Which phone numbers work for payment?
EcoCash numbers only: 10 digits starting with 077 or 078. The number you pay with becomes your login username.
How do I install the app on my phone?
Android (Chrome): open zwsoccer.com/app, tap the three-dot menu, then Install app or Add to Home screen.

iPhone (Safari): open the same link, tap the Share button, then Add to Home Screen.

After installing, ZWSoccer opens full-screen from its own icon like any other app.
🔐 Account, PIN & sign-in
How do I sign in?
Open zwsoccer.com/app and enter your phone number and the PIN you chose at checkout. You stay signed in for 90 days on that device — no codes, no waiting for SMS.
I forgot my PIN. How do I reset it?
Renew at zwsoccer.com/subscribe using the same phone number and choose a new PIN at checkout. When the payment completes, the new PIN replaces the old one — and the payment is never wasted, because it also adds 30 days to your subscription. If you don't want to renew yet, email us instead (contact below).
My account is locked after too many attempts
After 5 wrong PIN entries, sign-in locks for 15 minutes as a security measure. Wait 15 minutes and try again. Can't remember the PIN at all? See the PIN reset answer above.
Can I use my account on more than one device?
Yes. Sign in with the same phone number and PIN on any device. Each device keeps its own 90-day session.
💳 Subscription & billing
When does my subscription expire?
The exact date is on the Account page inside the app — open the Menu and tap Account.
How do I renew?
Tap Renew on your Account page (or go straight to zwsoccer.com/subscribe), pay $0.99 with EcoCash, done. Renewing early never loses you days — the new 30 days are added on top of whatever time you have left.
Can I cancel?
There's nothing to cancel — ZWSoccer never bills automatically. Each payment buys 30 days. If you simply don't renew, access ends when your current period expires. No lock-in, no cancellation fee.
I paid but my subscription didn't activate
First, make sure you approved the EcoCash prompt on your phone — it expires if ignored. If you approved it and the success screen never appeared, wait a minute and try signing in anyway. Still locked out? Email us (contact below) with your phone number and the approximate payment time, and we'll sort it out.
The EcoCash prompt never arrived on my phone
Check that you entered the correct 10-digit number starting with 077 or 078, that the number has an active EcoCash wallet, and that your phone has signal. Then try again from zwsoccer.com/subscribe.
⚽ Features & coverage
Which leagues are covered?
English Premier League, La Liga (Spain), South Africa Premier Division, and the Zimbabwe Premier Soccer League. The English Premier League is always included in every account; the others can be switched on or off under Leagues in the app.
Where does the data come from?
All scores, fixtures, and stats come from Sportmonks, a licensed professional football data provider. Live data refreshes continuously during match hours.
What is VIP News?
A feed of curated football stories with expert takes, written for the ZWSoccer audience — updated throughout the day. Every story has a Share button so you can send it to friends or groups. Find it under Menu → VIP News.
Match times look wrong
The app shows every kickoff in your device's local time — in Zimbabwe that's Central Africa Time (CAT). If times look off, check your phone's clock and timezone settings.
🔔 Kickoff reminders
How do I get kickoff reminders?
Two steps: pick your favorite teams under My Teams, then enable notifications on the Account page and allow them when your phone asks. You'll get a push notification shortly before any match involving your teams kicks off.
Reminders aren't arriving
Check, in order:
  1. At least one favorite team is selected under My Teams
  2. Notifications are enabled on the Account page
  3. Your phone allows notifications for the app/browser in system settings
  4. On iPhone, notifications only work when the app is installed to the Home Screen (iOS 16.4 or newer)
The Account page has a Send test notification button to verify everything end to end.
📮 Still stuck?
✉️

Include the phone number you subscribe with so we can find your account quickly.
We usually reply within 24 hours.

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